Shipping costs
Orders of $49 or more ship free within the contiguous United States. Orders under $49 ship for a flat rate of $7.95.
Processing time
Orders are processed and shipped within 1–5 business days (Monday–Friday, excluding holidays). You'll receive an email with tracking information as soon as your order ships.
Delivery time
Once shipped, most orders arrive within 2–7 business days, depending on your location.
Where we ship
We currently ship to addresses in the contiguous United States (the lower 48 states).
Delays
If we can't ship your order within the processing time above, we'll email you with an updated ship date and give you the option to cancel for a full refund.
Questions
Email contact@pondwell.com or call (512) 601-8197.